Author Archives: helpwithtechnology

In reply to a request sent to Filemaker asking how I could download one of their free trial copies, I got this. But there were three problems. (1) When I clicked on the link provided – https://www.filemaker.com/trial/  – a page appeared … Continue reading →

Note: If you use this link, you are taken to another article on this subject, authored by a Surhat Kurt, last updated on 13 Apr. 2018. We have sought to make what’s below simpler and easier to use. But Kurt’s article does … Continue reading →

To get Apple phone and chat support, first do a Google search on “apple support live chat.” This result will usually appear as the  second result:- (Please note: The first result is usually this:- Whatever you do, don’t click on … Continue reading →

To continue with what we started in our previous post. This morning, on Tue. 27 Aug. 2019, we got this in an email from the Apple Store at Castle Hill:- This was our response, more or less immediately:- To us, … Continue reading →

We have a dream – and that is of a world in which, no matter what help or information on technology matters we need, there are people in the business of providing it who have ordinary email addresses we can … Continue reading →

If you need help or information with technology, use info@questionsmisc.info to send us an email. If we can provide it ourselves, and will NEVER expect any payment. If we can’t, we may be able to direct you to a person … Continue reading →

It’s been said that, “Whatever technology enables, happens.” But although modern technology enables technology support to be provided, superbly, it doesn’t appear to be happening. Technology support from lots of people and organisations – organisations like Telstra and Apple – … Continue reading →

It’s said that when the concept of Apple Genius Bars was first suggested to Steve Jobs, he just laughed, saying that he’d never known anyone who could explain technology things properly. It reminds us of this Dilbert cartoon.